All-Natural Skincare and Hair

 

CrueltyFree

 

 

 UK & International Shipping

 

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Shipping

K’Cyrus ship worldwide, however we are based in the UK. The prices shown on our website excludes shipping cost, the total of your order will be calculated at the checkout, unless your total order is over £20 which then includes free shipping which will automatically be applied at checkout.

 

Processing time can take between 1-10 working days. Delivery time depends on what you selected at checkout, for our UK customers it usually takes 3-5 working days for standard shipping and 1-2 working days for special delivery (tracked and insured). It takes anything from 10-21 working days for international shipping.

 

ALL ORDERS ARE SHIPPED VIA ROYAL MAIL –

No orders are shipped on Friday’s unless you opt for Special delviery shipping before 2pm.

All standard shipping orders are sent off as ‘Signed for’ which means a signature will be required to recieve package. In the event the package was not able to be signed for, Royal mail will try again or return the package to depo for collection. K’Cyrus has no liabilty for missed packages or returned to depo orders. If this does happen, you will have to make your own arrangments to collect the package.

 

Prices are subject to change without notice but changes will not affect orders we have already accepted. We take payments through Card & Paypal. After placing an order, you will receive an e-mail from us confirming that we have received your order. Once your order has been dispatched, you will be emailed again. Confirmation emails and shipping emails can be sent to the spam/junk folder so please check there if you haven’t received an email from us after placing your order.

 

All international orders are sent tracked and are insured (up to 50% of the order total) in the unlikely event your order gets lost or damaged in transit. There may be custom fees for international orders, it is the customers responsibility to pay these fees. If the custom fee isn’t paid and the order is returned to sender you will be refunded the remaining total once the shipping fee we were charged for is deducted.

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All-Natural Skincare and Hair